Home Depot Benefits Statement Update                  
            
Thank you for contacting The Home Depot Customer Care regarding the Military Discount. We still honor the discount within our stores, but recently made changes to the policy. I have listed the current information on how to obtain the discount.
                           
Effective March 1st, 2010 we will offer, when asked, a 10% discount, up to a $500 maximum, to all active, reserve, retired or disabled veterans and their family members with a valid military ID. All other military veterans will qualify for a 10% discount during normal holiday events (e.g., Memorial Day, Veterans Day and Independence Day).
                         
This philosophy is consistent with our long standing price match guarantee. Please note that The Home Depot will offer a 10% Military discount up to $500.00 maximum. The Military discount cannot be combined with any other promotions.
                                  
Within our stores we are only accepting the identification listed below:
 
  • Active Duty Military ID card with a picture (green background)
  • A retired Military ID card with a picture (blue background)
  • VA Card (Department of Veterans Affairs) - Must have the words Service
    Connected under picture. We will not accept any other VA Cards.
  • Active Military and Retired Military ID card for spouse/dependants
    (yellow/beige background)
A retired veteran must have qualified and gone through retirement with the Military. Disabled Veterans should have a Veteran's Identification Card (VIC) that should read "Service Connected" that is given to them from the Department of Veterans Affairs. The VIC and their Drivers License should be sufficient identification to get the everyday Military Discount.
                
The Home Depot is dedicated to supporting and honoring our men and women in uniform through our business practices, recruitment efforts and corporate contributions. We offer this discount to thank them for their outstanding service to this nation and to help make their homes more comfortable and safe.

Sincerely,

Brittany Dilworth
Home Depot Customer Care
1-800-654-0688, ext. 76153

Updated:  May 24, 2016
 

"We apologize for any confusion regarding our two-tiered policy. We match our competitor's policy, offering a 10 percent discount to all veterans and active-duty military on major patriotic holidays, including Memorial Day. We’re also one of only a few retailers that provides an everyday discount to active-duty, as well as retired and service-connected disabled service members, and their spouses.”

 


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