The Department of Veterans Affairs (VA) today announced
a number of changes to make participation in the Veterans Choice Program easier and more convenient for Veterans who need to use it. The move, which streamlines eligibility requirements,
follows feedback from Veterans along with organizations working on their behalf.
“As we implement the Veterans Choice Program, we are learning from our stakeholders what works and what needs
to be refined,” said VA Secretary Robert A. McDonald. “It is our goal to do all that we can to remove barriers
that separate Veterans from the care they deserve.” To date, more than 400,000 medical appointments have been scheduled
since the Veterans Choice Program went into effect on November 5, 2014.
Under
the old policy, a Veteran was eligible for the Veterans Choice Program if he or she met the following criteria:
Enrolled
in VA health care by 8/1/14 or able to enroll as a combat Veteran to be eligible for the Veterans Choice Program;
Experienced
unusual or excessive burden eligibility determined by geographical challenges, environmental factors or a medical condition
impacting the Veteran’s ability to travel;
Determined eligible based on the Veteran’s current residence
being more than 40 miles driving distance from the closest VA medical facility.
Under the updated eligibility requirements, a Veteran is eligible for the Veterans Choice Program if he or she is
enrolled in the VA health care system and meets at least one of the following criteria:
Told
by his or her local VA medical facility that they will not be able to schedule an appointment for care within 30 days of the
date the Veteran’s physician determines he/she needs to be seen or within 30 days of the date the Veteran wishes to
be seen if there is no specific date from his or her physician;
Lives more than 40 miles driving distance
from the closest VA medical facility with a full-time primary care physician;
Needs to travel by air, boat or
ferry to the VA medical facility closest to his/her home;
Faces an unusual or excessive burden in traveling
to the closest VA medical facility based on geographic challenges, environmental factors, a medical condition, the nature
or simplicity or frequency of the care needed and whether an attendant is needed. Staff at the Veteran’s local VA medical
facility will work with him or her to determine if the Veteran is eligible for any of these reasons; or
Lives
in a State or Territory without a full-service VA medical facility which includes: Alaska, Hawaii, New Hampshire (Note: this
excludes New Hampshire Veterans who live within 20 miles of the White River Junction VAMC) and the United States Territories
(excluding Puerto Rico, which has a full service VA medical facility).
Veterans
seeking to use the Veterans Choice Program or wanting to know more about it, can call1-866-606-8198 to confirm their eligibility
and to schedule an appointment. For more details about the Veterans Choice Program and VA’s progress, visit: www.va.gov/opa/choiceact.
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