Unfortunately, there is no road map for navigating
the VA claims process. Because of this, many veterans get frustrated and give up,
do not appeal a denied claim, or follow up with an open claim.
Veterans that have been successful with the VA claims process have
often gotten advice from other vets that have been successful.
The first
step for a vet wanting to win a VA claim is to find a VSO (Veterans Service Officer). These folks are experts that do not
work for the VA. They are veterans advocates that work for the VFW, DAV, American
Legion, etc. They can often be found in VA hospitals or county
offices. They will ask for a copy of your DD-214/215.
The second
step is to file a claim for a presumptive disease or a non-contestable issue like tinnitus. If the claim is not going to be
automatically granted (presumptive or non-contestable), you need to have a condition that occurred in service and be able
to prove it - such as gunshot wound residuals or PTSD; in short, an official diagnosis and a nexus.
A nexus or service connection is imperative. This might be a doctor’s
statement that states that your condition more likely than not was the result of your service.
Perhaps the best advice is to immediately take any correspondence that you get from the VA directly
to your VSO. Trying to respond to the VA yourself can be very
discouraging. The VSO knows how to deal with VA correspondence.