How can VA Compensation or Pension beneficiaries sign up for the card? VA Compensation or Pension check recipients can switch to the Direct Express card by calling (888) 544-6347.This toll-free phone line is dedicated to helping VA Compensation or Pension beneficiaries sign up for the Direct Express card. Phone sign-up is open Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern Time. People who received information in the mail can also fill out and mail back the application in the postage-paid envelope provided. No bank account or credit check is required.                                                            Can VA beneficiaries sign up for the card online? Not yet. VA Compensation or Pension beneficiaries are

encouraged to sign up by phone at (888) 544-6347 or by mail if they received the letter. The phone number is dedicated to helping VA Compensation or Pension beneficiaries sign up for the Direct Express card. Can a VA Compensation or Pension representative payee sign up for the Direct Express card? No. A representative payee for a VA Compensation or Pension benefit recipient may not yet receive payments on the Direct Express card.                                                  If a VA Compensation or Pension beneficiary also receives Social Security or Supplemental Security Income (SSI) checks, can he/she also sign up to receive those benefits on the card?

Yes. When a VA Compensation or Pension benefit recipient signs up for the Direct Express card, he/she can also request to receive Social Security payments via the card. Call (888) 544-6347 to do this.                                               If someone already receives Social Security or SSI benefits on the Direct Express card, will he/she need to sign up for a separate card? No. If the VA Compensation or Pension check recipient is already receiving another federal benefit payment through the Direct Express card, he/she can sign up to receive the VA Compensation or Pension benefit via an existing card. Call (888) 544-6347 to do this.                                                                              Can other VA benefits be paid using the Direct Express card? No. Only VA Compensation or Pension benefit payments are available for now.

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